Administering Cisco Unity Connection (ACUC) v11.x Training

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Administering Cisco Unity Connection v11.x - ACUC v11.x Course Overview

The Cisco Administering Cisco Unity Connection v11.x - ACUC v11.x training and certification course give you a detailed overview on the Cisco Unity Connection with the intention to provide the necessary skills to perform the job functions using the Cisco Unity Connection version 11.0 system.

Who should do Administering Cisco Unity Connection v11.x - ACUC v11.x training?

  • Administrator
  • IT support personnel
  • Helpdesk support staff
  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.

Your will learn:

Module 1: Introduction to Cisco Unity Connection
  • Overview of Cisco Unity Connection
  • Navigating Cisco Unity Connection
  • Understanding Call Handlers, Users, and Call Flow
  • Explaining Users and Contacts
  • Managing Multiple Users
  • Implementing the Dial Plan
  • Understanding User Features
  • Accessing Voice Messaging and User Features
  • Managing Distribution Lists
  • Designing an Audiotext Application
  • Using Cisco Unity Connection Tools and Reports
  • Using the DRS
Live Online Training (Duration : 16 Hours)
Group Training 900 Per Participant
06 - 07 Jun 09:00 AM - 05:00 PM CST
(8 Hours/Day)
04 - 05 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training 1800 1050 + If you accept merging of other students.
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Classroom Training is available. Enquire for the fee Click
Comfort Track

If you think 32 hours is too long. We can offer Comfort Track for 16 hours for only USD 840

Course Prerequisites
  • Basic Computer Knowledge.

On completion of this training, you will know:

  • Introduction to Cisco Unity Connection
  • Configuration of Users and Contacts
  • Implementation of Features
  • Use of Cisco Unity Connection Applications, Tools and Reports

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