Administering Cisco Unity Connection (ACUC) v11.x Training

Administering Cisco Unity Connection v11.x - ACUC v11.x Certification Training Course Overview

The Cisco Administering Cisco Unity Connection v11.x - ACUC v11.x training and certification course give you a detailed overview on the Cisco Unity Connection with the intention to provide the necessary skills to perform the job functions using the Cisco Unity Connection version 11.0 system.

Who should do Administering Cisco Unity Connection v11.x - ACUC v11.x training?

  • Administrator
  • IT support personnel
  • Helpdesk support staff

Administering Cisco Unity Connection (ACUC) v11.x Training (Duration : 16 Hours) Download Course Contents

Live Virtual Classroom
Group Training 900
20 - 21 Sep 09:00 AM - 05:00 PM CST
(8 Hours/Day)

04 - 05 Oct 09:00 AM - 05:00 PM CST
(8 Hours/Day)

01 - 02 Nov 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR) 1050
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
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Course Modules

Module 1: Introduction to Cisco Unity Connection
  • Overview of Cisco Unity Connection
  • Navigating Cisco Unity Connection
  • Understanding Call Handlers, Users, and Call Flow
Module 2: Configuration of Users and Contacts
  • Explaining Users and Contacts
  • Managing Multiple Users
Module 3: Implementation of Features
  • Implementing the Dial Plan
  • Understanding User Features
  • Accessing Voice Messaging and User Features
  • Managing Distribution Lists
Module 4: Use of Cisco Unity Connection Applications, Tools and Reports
  • Designing an Audiotext Application
  • Using Cisco Unity Connection Tools and Reports
  • Using the DRS
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Course Prerequisites
  • Basic Computer Knowledge.

On completion of this training, you will know:

  • Introduction to Cisco Unity Connection
  • Configuration of Users and Contacts
  • Implementation of Features
  • Use of Cisco Unity Connection Applications, Tools and Reports