Administering Cisco Unity Connection (ACUC) v11.x Training

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Administering Cisco Unity Connection v11.x - ACUC v11.x Certification Training Course Overview

The Cisco Administering Cisco Unity Connection v11.x - ACUC v11.x training and certification course give you a detailed overview on the Cisco Unity Connection with the intention to provide the necessary skills to perform the job functions using the Cisco Unity Connection version 11.0 system.

Who should do Administering Cisco Unity Connection v11.x - ACUC v11.x training?

Administrator
IT support personnel
Helpdesk support staff

Administering Cisco Unity Connection (ACUC) v11.x Training (Duration : 16 Hours) Download Course Contents

Live Virtual Classroom

Group Training 900 20 - 21 Sep 09:00 AM - 05:00 PM CST (8 Hours/Day) 04 - 05 Oct 09:00 AM - 05:00 PM CST (8 Hours/Day) 01 - 02 Nov 09:00 AM - 05:00 PM CST (8 Hours/Day)	1-on-1 Training (GTR) 1050 4 Hours 8 Hours Week Days Weekend Start Time : At any time 12 AM 12 PM Training Schedule: GTR=Guaranteed to Run

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Course Modules

Module 1: Introduction to Cisco Unity Connection

Overview of Cisco Unity Connection
Navigating Cisco Unity Connection
Understanding Call Handlers, Users, and Call Flow

Module 2: Configuration of Users and Contacts

Explaining Users and Contacts
Managing Multiple Users

Module 3: Implementation of Features

Implementing the Dial Plan
Understanding User Features
Accessing Voice Messaging and User Features
Managing Distribution Lists

Module 4: Use of Cisco Unity Connection Applications, Tools and Reports

Designing an Audiotext Application
Using Cisco Unity Connection Tools and Reports
Using the DRS

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Course Prerequisites

Basic Computer Knowledge.

On completion of this training, you will know:

Introduction to Cisco Unity Connection
Configuration of Users and Contacts
Implementation of Features
Use of Cisco Unity Connection Applications, Tools and Reports

FAQ's

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We offer below courses: Implementing Cisco Collaboration Core Technologies (CLCOR) - Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 - Advanced Scripting for Cisco Unified Contact Center Express - ASCCX - Implementing Cisco Unified Communications Security v1.0 - UCSEC - Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) - ACUCW1 - Administering Cisco Unified Communications Workspace Part 1 (v12.5) - Intro to IP Telephony - Advanced Administration of Unified Communications Manager and Features (AAUCMF) - CCNP DevNet Cisco Unified Communications from Beginner to Expert -