Learn to Administer Cisco Unified Communications Manager v11.x with an ACUCM v11.x Course

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Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course Overview


Administering Cisco Unified Communications Manager v11.x (ACUCM v11.x) is an advanced course designed to provide advanced-level networking professionals with an understanding of how to administer Cisco Unified Communications Manager (CUCM) v11.x in a converged network. This training enables attendees to perform the installation, configuration and troubleshooting of CUCM v11.x.
This course covers the deployment, implementation, maintenance and management of CUCM. Students will learn how to configure phones and users, deploy user profiles and regional settings and set up users, devices and networks for voice applications such as dial plan, signaling protocols, and media resources. Included in the course are advanced topics such as service parameters, digital network and media resource settings, disaster recovery, and advanced dial plan.
The ACUCM v11.x course is designed for networking professionals responsible for the installation and configuration of CUCM in a network. It is beneficial for those who want to become more specialized in a CCNA Voice Certification. Additionally, this course is helpful for system engineers who want to understand the deeper steps in the operation of CUCM and how to configure, manage, and troubleshoot networks with Cisco technology.
Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x
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The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.
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Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.
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4-Hour Sessions

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Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

1. Introduction to IP Telephony
  • Traditional Voice versus IP Telephony
  • Clustering Overview
  • Intra-cluster Communications
  • Cisco Unified Communications Manager Clusters
  • Clustering Options
  • Platform Requirements
  • Single-Site Deployment
  • Centralized Call-Processing Deployment
  • Distributed Call-Processing Deployment
  • Distributed Single-Cluster Call-Processing Deployment
  • Hybrid Call-Processing Deployment
  • New Advanced Multicluster Options
  • Need for CAC
  • Deploying AAR
  • Survivable Remote Site Telephony § SRST Failover
  • Defining the hardware specifications.
  • Defining installation file.
  • Defining username and password for admin account.
  • Defining network settings.
  • Installation of CUCM-PUBLISHER.
  • Details are not available.
  • Details are not available.
  • Phone NTP Configuration
  • Date/Time Group
  • Codecs and Regions
  • Location Configuration
  • Device Pool Configuration
  • DHCP Service Configuration
  • Device Defaults Configuration
  • Clusterwide Parameters
  • Licensing
  • Specialized Cisco Unified IP 7900 Series Phones
  • Phone Button Templates
  • Softkey Templates
  • Cisco Unified IP Phone Registration
  • Cisco Unified IP Phone Configuration
  • Overview of Cisco Unified Communications Manager BAT
  • Cisco Unified Communications Manager TAPS
  • Organizational Dial Plan
  • Trunks
  • Gateways
  • Dial Plan Overview
  • Route Pattern Overview
  • Digit Collection
  • Call Routing
  • Translation Patterns
  • The 9.@ Pattern
  • Route Filters
  • Discard Digits Instruction
  • Transformation Masks
  • Route Plan Report
  • Overview of Class of Control
  • Partitions
  • CSS Configuration
  • PLAR Application
  • Call Restriction
  • Time of Day Routing
  • Traditional vs. Line/Device Approach
  • Overview of Media Resources
  • Conference Bridge
  • Media Termination Points
  • Transcoder
  • Music on Hold
  • Annunciator
  • MRG Management
  • Configuring MRGs
  • Details are not available.
Live Online Training (Duration : 32 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Online
05 - 08 Jun 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
03 - 06 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

• Knowledge of configuring and troubleshooting Cisco networks
• Knowledge of the following Cisco technologies: Network Address Translation (NAT), WAN, LAN, IP addressing, and routing protocols
• Intermediate knowledge of Cisco Unified Communications Manager (UCM) 10.x and UCM 11.x
• Understanding of voice networking technologies: VoIP, TDM, PSTN, PBX
• Working knowledge of SIP, H.323, QoS, and PSTN signaling
• Familiarity with IP phones, gateways, and peripheral devices

Target Audience


The target audience for ACUCM v11
x is IT professionals who are involved in the administration, operation, and maintenance of Cisco Unified Communications Manager v11
x
This includes network administrators, systems engineers, technical support engineers, and other professionals responsible for understanding and managing the Unified Communications infrastructure
They should possess knowledge of networking protocols, be familiar with Cisco Unified Communications solutions, and should have experience managing VoIP networks and the associated devices
The training is also suitable for VoIP project managers, consultants, or administrators who are responsible for designing and deploying communication solutions for their customers

Learning Objectives of Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x


1. Understand the architecture of Cisco Unified Communications Manager v11.x
2. Familiarize the students with Cisco Unified Communications Manager System Administration
3. Implement and manage Unified Messaging and collaboration
4. Configure IP Phone services, Mobility services, and Presence
5. In-depth coverage of dial-plan components like Route Patterns, Stations & Voice Ports etc
6. Hands-on experience in creating Call routing, Call management & capacity planning
7. Monitor and Troubleshoot call performance and QoS
8. Monitor Security and implement appropriate strategies
9. Create CSS, partition and Translation Patterns for complex dial plan requirements
10. Implement and manage various user features related to Phone System and Voicemail.

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
on Trust Pilot
Student Name Feedback
Harikrishna
United States
A2. Has good knowledgeable faculty who put in lot of efforts
Tomas Morton
United States
A2. good
Robert Parker
United States
A1. Great trainer. Very knowledgeable and patient with me.
Stephen Onavwie
United States
A3. Sure. Especially to have Ravi or Dipak again
Elias Magessa
United States
A3. If I would me making decision this will be my center for enhancing my knowledge and experience. I am going back I will be your ambassador to all my colleague so that they could come and experiencing the same. But all in all you are the best and reserve congratulation.
Qamar Hussain Shah
United States
A3. Of Course if I will get the chance, I must come. The location is well known and the environment is neat and clean. The staff at Koenig is well cooperative. Thank you!
Amakiriba Otonye Harrison
United States
A3. Yes
Fernando Gombo
United States
A1. I will be honest to you Koenig as always exceed on quality and delivery of the courses. On Scale of 1-10, I will give 9.
Fernando Gombo
United States
A3. Yes
Mustkim Ali
United States
A3. Yes.

FAQ's

1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
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The Fee includes:
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Cisco Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

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