Comprehensive Guide to Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course

Download Course Contents

Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course Overview

The Administering Cisco Unified Communications Manager v11.x (ACUCM v11.x) certification is an industry-recognized credential for IT specialists, focusing on the management of Cisco software. It underscores a professional's ability to manage and optimize Cisco Unified Communications environments, including understanding of architecture, operation, and configuration. It's used in industries with complex network communication requirements, such as telecommunications, IT services, and cybersecurity. The certification indicates the holder's technical expertise in ensuring seamless, secure, and efficient communication within an organizational network using Cisco's state-of-the-art Unified Communications Manager technology. Importantly, it does not deal with specific training or course, but rather broad-based understanding and skill application.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
  • Koenig is a Cisco Learning partner based out of India having the delivering capability across all Cisco courses
Live Online Training (Duration : 32 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
11 - 14 Dec
09:30 PM - 05:30 AM CST
(8 Hours/Day)
15 - 18 Jan
09:30 PM - 05:30 AM CST
(8 Hours/Day)
05 - 08 Feb
09:30 PM - 05:30 AM CST
(8 Hours/Day)
+ If you accept merging of other students.
Course Prerequisites
- Solid understanding of networking protocols
- Basic knowledge of Cisco Voice over IP (VoIP)
- Familiarity with Cisco Unified Communications Manager
- Experience with gateway and gatekeeper functions
- Understanding of digital signal process (DSP) operation
- Experience in voice gateways, dial plans and functions

Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Certification Training Overview

The ACUCM v11.x certification training is a course aimed at offering proficiency in Cisco's Unified Communications Manager solution. The program covers various topics such as the architecture, user interfaces, dial plan, route plans, trunks, media resources, user features, call features, and system configuration in Cisco Unified Communications Manager and Manager Express. Learners can gain a comprehensive understanding of the product's functionality and administration, equipping them with the necessary skills to handle complex networks.

Why Should You Learn Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x?

The ACUCM v11.x course equips learners with necessary skills to administer the Cisco Communications Manager system, enhancing career prospects. By comprehending crucial concepts like call routing, system monitoring, user management, and troubleshooting, learners become competent in managing unified communications infrastructure, improving operational efficiency in organizations.

Target Audience for Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Certification Training

• IT professionals working with Cisco Unified Communications Manager
• Network administrators dealing with IP Telephony and VoIP systems
• Telecom engineers transitioning to VoIP fields
• Cisco Unified Communications system designers and implementers
• IT managers seeking knowledge on Cisco telephony solutions

Why Choose Koenig for Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Certification Training?

- Certified instructors ensure high-quality training
- Customized Training Programs tailored to suit individual career growth
- Opportunity to participate in Destination Training
- Affordable pricing options to accommodate various budget levels
- Recognized as a Top Training Institute for IT professionals
- Flexible Dates allow participants to choose training, according to their schedule
- Instructor-Led Online Training available for those who prefer e-learning
- Wide Range of Courses covering different areas of IT
- Accredited Training provides credibility to your professional profile
- Excellent pathway to Boost Your Career by enhancing your skills and knowledge.

Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Skills Measured

After completing Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x certification training, an individual can gain proficiency in administering and troubleshooting Cisco Unified Communications Manager, Unified Communications solutions, and Quality of Service (QoS). They will also acquire skills in IP routing, multi-site connections, dial plan elements, endpoint implementation, and system backups. Furthermore, they will be competent in managing user accounts, understanding user and phone moves, and implementing basic TelePresence.

Top Companies Hiring Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Certified Professionals

Top companies hiring ACUCM v11.x certified professionals include large tech companies and communications firms such as Cisco Systems, IBM, and Oracle. Additionally, telecommunication companies like AT&T and Qualcomm often look for these certifications. These firms need skilled professionals to manage and administer their Cisco Unified Communications solutions.

Learning Objectives - What you will Learn in this Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course?

The learning objectives of the Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x course are multifaceted. The main aims are to enable learners to understand and navigate the Cisco Unified Communications Manager interface, effectively maintain the system, and execute administrative tasks such as user profile configuration and route plan reporting. This course also aims to equip learners with skills to manage dialing and mobility features as well as manage and generate reports on system components. In essence, it prepares students to efficiently administer and maintain systems involving Cisco Unified Communications Manager in a professional setting.
Student Name Feedback
Hans Schmidt
Both Ravi and Dipak are great Teachers and very good listeners. The training was cool, relax and enjoyable. Both Dipak and Ravi are very good in assisting their Students based on my personal experience. Would like to have any of them in the near future as Tutor


You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
You can pay through debit/credit card or bank wire transfer.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
Yes you can request your customer experience manager for the same.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Testing Via Qubits
  • Remote Labs
Koenig is a Cisco Learning partner based out of India having the delivering capability across all Cisco courses
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.