ACUCW1 - Administering Cisco Unified Communications Workspace Part 1 (v12.5)

Download Course Contents

ACUCW1 - Administering Cisco Unified Communications Workspace Part 1 (v12.5) Course Overview

This course offers participants an unique real world environment which mainly targets on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco Unified Communications Manager (CUCM) v11.5: Unity Connection v11.5: Client devices

Participants will be learning of how to access the CUCM administrative pages and to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. Participants will be learning of how to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. This course also incorporates Configuration of voice mail accounts for users, building a Jabber Client, and managing licenses using Prime License Manager with Cisco Unified Communications Manager v11.5

The participants will be knowing the basic understanding of route patterns which are been used for dialing and Class of Service, which is used to control who can dial where, such as internal, local, long distance, and so forth.

Audience

  • Anyone who are involved in the administration of cisco IP telephony, video and voice mail solution
The 1-on-1 Advantage
Methodology
Flexible Dates
  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option
4-Hour Sessions

You will learn:

Module 1: Introduction to Cisco Unified Communications
  • Understanding Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions
  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces
  • Understanding End-User Characteristics
  • Understanding End-User Implementation
  • Understanding Endpoint Characteristics
  • Understanding Endpoint Implementation
  • Configuring Native Unified Communications Manager Native Presence
  • Understanding Call Flows and Call Legs
  • Describing Dial Plan Components
  • Endpoint Addressing and Call Routing Overview
  • Implementing Class of Service
  • Call Coverage
  • Describing Media Resources
  • Annunciators and MOH
  • Implementing Conference Bridges
  • Understanding Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring CUC Users, Templates and CoS
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Remote Lab Access
  • Exploring Cisco Collaboration Administrator Interfaces
  • Exploring Cisco Collaboration OS Administration
  • Exploring Cisco Collaboration End User Interfaces
  • User Management - Manual Administration
  • User Management - Bulk Administration Tool
  • User Management - LDAP Integration
  • MACDs - Managing the SEA253 Site
  • Implementing Endpoints using BAT
  • IMP and Jabber Clients
  • Basic Cisco IP Phone Configuration: Basic Features
  • MACDs - Managing the Site
  • Exploring Call Flows in CUCM
  • Forwarding, Call-Park and Call-Pickup
  • Call Hunting
  • Music on Hold and Software Conference Resource
  • More Telephony Features
  • Users and Mailboxes
  • Call Handling at the Site
Live Online Training (Duration : 40 Hours)    View Sample Class
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

2050 + If you accept merging of other students.
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1800 Per Participant
Online
03 - 07 Oct
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
07 - 11 Nov
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Physical Classroom Training with 4 hours /8 hours option is available. Enquire Now!
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 1,640
Enquire Now!

Course Prerequisites
  • It’s recommended to have a familiarity with relevant technologies and an understanding of router configuration

Upon completion of this course, you will be able to accomplish:

  • Understanding the basic CUCM Architecture and Terminology
  • Knowing of workings of how the CUCM Administrative and User GUIs
  • Configuration of the Device pools and other common elements of phone
  • To add and delete Phones Manually and Using Auto Registration
  • Uses of the BAT tool to add phones and users and to change configurations
  • Add users, assign them capabilities, and associate them with phones
  • Configuring the features of the phones shared lines, call park, DND, Music on Hold, and phone services
  • To configure the phones for Class of Service using the line/device approach
  • Knowledge about the NANP (North American Numbering Plan)
  • To configure phones for voice mail
  • Investigating the CDR and billing using third-party systems
  • Knowledge on the components of the Unity Connection systems and how they integrate into a unified messaging system
  • To configure Cisco Unity Connection users
  • Deploying and using the Cisco Jabber Client

Request More Information

Add Name and Email Address of participant (If different from you)

FAQ's


No, the published fee includes all applicable taxes.
Yes, we do.
The Fee includes:
  • Courseware
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Cisco Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
No, it is not included.
In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen. It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however, it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Dubai, Goa, Delhi, Bangalore.
Yes you can request your customer experience manager for the same.
Yes of course. 100% refund if training not upto your satisfaction.

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages

Yes.

Others

Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.