Configuration in Microsoft Dynamics 365 for Sales and Customer Service


Configuration in Microsoft Dynamics 365 for Sales and Customer Service Certification Training Course Overview

Configuration in Microsoft Dynamics 365 for Sales and Customer Service course is 2 Day training course helping individual and groups who needs to learn and extend their abilities to configure the Microsoft Dynamics 365 for Sales and Customer Service module. You will learn well-ordered guidelines to design Security utilizing security parts and Hierarchical Security, Configure Knowledge Management, Create Workflows, Dialogs, Actions, and Business Process Flows notwithstanding Configuring Dynamics 365 and Office 365 together for consistent coordination.

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Configuration in Microsoft Dynamics 365 for Sales and Customer Service (16 Hours) Download Course Contents

Instructor - Led Online Training Fee For Both Group Training & 1-on-1 Training 1000
Group Training

10,11 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
14,15 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
29,30 Apr GTR
03:00 AM - 11:00 AM CST
GTR=Guaranteed to Run
1-on-1 Training (GTR)
4 Hours
8 Hours
Week Days
Week End


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Classroom training is available in select Cities
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
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Course Prerequisites

  • Basic knowledge of business process, workflows
  • Office 365


Upon Completion of this Course, you will accomplish following:

  • Introduction to Configuring Microsoft Dynamics 365
  • Configuring Microsoft Dynamics 365, Business Units, Teams, and Users
  • Microsoft Dynamics 365 Security Model
  • Implementing Hierarchical Security
  • Knowledge Management
  • Introduction to Processes
  • Business Process Flows
  • Microsoft Dynamics 365 & Office 365

Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Configuration in Microsoft Dynamics 365 for Sales and Customer Service at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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