Microsoft/Deploying Voice Workloads for Skype for Business Online and Server 2015

Deploying Voice Workloads for Skype for Business Online and Server 2015 Certification Training Course Overview

This course focuses on developing and providing skills on how to design, plan, and deploy the various voice solutions available with Skype for Business Online and Skype for Business Server 2015. It trains participants on how to configure and manage Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice. It gives an insight into the procedures, guidelines, best practices, and other important considerations that helps in implementing, optimizing, and troubleshooting Skype for Business Online and Skype for Business Server 2015 voice solutions.

Audience: This course targets IT consultants and telecommunications professionals dealing with designing, planning, deploying, and maintaining solutions for unified communications (UC).

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Deploying Voice Workloads for Skype for Business Online and Server 2015 (40 Hours) Download Course Contents

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Course Modules

Module 1: Introduction to Voice Workloads
  • Voice Overview
  • Designing Voice Workloads
  • Skype for Business Ecosystem
  • SIP Basics and Routing
  • Customizing Your Lab Environment
Module 2: Assess Network and Voice Deployment Options
  • Network Planning and Assessment
  • Skype for Business Features and Functionality
  • Plan your Cloud PBX Solution
  • Configuring Identity Federation with Office 365
Module 3: Split Domain Configuration
  • Split Domain Overview
  • Split Domain Requirements
  • Split Domain Deployments
  • User Provisions and Migration
  • Troubleshooting Split Domain Related Issues
  • Setting up Split Domain with Skype for Business Online
Module 4: Cloud PBX with PSTN Calling and Conferencing
  • Cloud PBX with PSTN Calling Features
  • PSTN Conferencing and Meeting Features
  • Skype for Business Server 2015 Dial-in Conferencing
  • Configuring Cloud PBX with PSTN Calling
Module 5: Enterprise Voice (On-Premises)
  • Designing Enterprise Voice
  • Configuring Enterprise Voice
  • Voice Routing
  • Assigning Phone Numbers
  • Client Configuration
  • Unified Messaging
  • Configuring Enterprise Voice
Module 6: PSTN Connectivity
  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability
  • Call via Work
  • Shared Line Appearance
  • IP Phones
  • Room Systems
  • Mobile
  • Configuring Integration with an IP-PBX
Module 7: Cloud PBX with On-Premises PSTN Connectivity using an Existing Deployment
  • Call Flows and Manageability
Module 8: Cloud PBX with On-Premises PSTN Connectivity using Cloud Connector Edition
  • Introduction to Cloud Connector Edition
  • Planning PSTN Connectivity via Cloud Connector Edition
  • Deploying Cloud Connector Edition
Module 9: Enhanced Calling Features and Device Requirements
  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • Delegation and Private Lines
  • Response Group Services
  • Location Information Services and E9-1-1
  • Configuring Response Groups
  • Configuring Location Information Services and Managing Devices
Module 10: Network Requirements
  • Media Stacks
  • Traffic Modeling
  • Quality of Service
  • Software-Defined Networking
  • Overview of Call Admission Control
  • Implementing Call Admission Control
  • Software-Defined Networking
  • Managing Voice Quality
Module 11: Monitoring and Maintaining Voice Quality
  • Call Quality Methodology
  • Call Quality Dashboard
  • Monitoring Tools
  • Usage Reports and Monitoring
  • Deploying Call Quality Dashboard, Analyzing Reports, and Capturing KHI
Module 12: Voice Troubleshooting
  • Troubleshooting Call Quality
  • Troubleshooting Scenarios
  • Troubleshooting Skype for Business Online Voice
  • Troubleshooting IP Phones
  • Troubleshoot Dial Plans, Routing, and Trunks
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Course Prerequisites
  • Experience with Skype for Business Server 2015 or Lync Server 2013 technologies and familiarity with supported migration scenarios.
  • Proficiency in planning and deploying Skype for Business Server 2015 and Skype for Business Online solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, high availability, and disaster recovery.
  • Ability to monitor and troubleshoot Skype for Business Server 2015 at a basic level using Microsoft monitoring and troubleshooting tools (Snooper, centralized logging service (CLS), Key Health Indicators (KHI)).
  • Proficiency with Active Directory Domain Services, data networks, Azure Active Directory Domain Services, directory synchronization, and telecommunications standards and network components that support the configuration and deployment of Skype for Business architectures.
  • Familiarity with the requirements and process for integrating Skype for Business Server 2015 with Microsoft Exchange Server and Office 365.
  • Knowledge of the following technologies: Windows, Windows Server and Hyper-V, QoS, TCP/IP, network load balancing, PowerShell, understanding of Session Initiation Protocol (SIP) basic telephony concepts including SIP trunking, gateway, and Session Border Controller (SBC) interconnects, and common private branch exchange (PBX) deployment architectures.

Upon Completion of this Course, you will accomplish following:-

  • Deploy and configure Cloud PBX with PSTN calling
  • Configure on-premises Enterprise Voice functionality
  • Deploy and configure Cloud PBX with on-premises PSTN connectivity
  • Integrate Skype for Business Server 2015 with non-Microsoft voice infrastructures
  • Plan for and deploy Cloud Connector Edition
  • Configure features that extend Skype for Business Enterprise Voice (on-premises) functionality, such as location information servers and response groups
  • Optimize voice communications on a TCP/IP network
  • Use call quality methodology and Skype for Business Server 2015 monitoring tools and reports
    Troubleshoot Skype for Business Online and Skype for Business Server 2015 Enterprise Voice (on-premises) voice communications

Give an edge to your career with Microsoft certification training courses. Students can join the classes for 40409A:Deploying Voice Workloads for Skype for Business Online and Server 2015 at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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