Enterprise Voice and Online Services with Microsoft Lync Server 2013 Training & Certification Courses
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Overview

This module will teach students how to design and build enterprise voice in MS Lync Server 2013 and Lync Online services. This module will provide you with the skills and knowledge to configure and administer a Lync Server 2013 on premises, Lync Online in the cloud or in a mixed deployment. 

Course Prerequisites

  • Minimum of two years of experience with Microsoft Lync technologies or similar telephony systems.
  • Completed Course 20336, Core Solutions of Microsoft Lync Server 2013 or equivalent knowledge of deploying Lync Server 2013 or Lync Online.
  • Experience deploying Lync clients, including end user and common area devices.
  • Familiarity with security, networking and high availability concepts.
  • Experience with monitoring and troubleshooting on Windows Server.
  • Understanding of Active Directory Domain Services (AD DS).
  • Experience managing an application remotely using Windows PowerShell 2.0 or newer.

Enterprise Voice and Online Services with Microsoft Lync Server 2013 Benefits

Upon Completion of this Course, you will accomplish following:-

  • Enable Users for Enterprise Voice
  • Verify and Test Normalization Rules
  • Configure Lync Server Interoperability with Exchange Server Unified Messaging
  • Verify and Test Integration
  • Verify Call Park Service and Unassigned Number Feature
  • Configure Agent Groups and Queues
  • Configure Workflows
  • Verify Emergency Calling through the E9-1-1 Gateway
  • Create an Alternate Local Path for Emergency Calls

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