Mountain Lion 101—OS X Support Essentials 10.8 course at Koenig Solutions is a hands on practical training that offers in-depth knowledge and skills for troubleshooting Mountain Lion OS X 10.8. The course is specifically designed to give users an insight into a multitude of features and functionalities available in OS X Mountain Lion while offering the best techniques to effectively support OS X Mountain Lion systems and users.The training also covers everything from installing, configuring, customizing the OS to supporting applications and deploying peripherals etc. The OS X Support Essentials training is a combination of theory lectures and hands on lab exercises that provide a real world experience to participants.
- Skills to successfully support Mac OSX users
- Ability to deal effectively with user queries and resolve their concerns quickly, effectively saving time and money.
- Troubleshooting skills for Mac OS X and more efficiency in using the available resources and tools.
- Features and functions of Mac OS X 10.8 in depth, including proficiency in finding additional information
- Knowledge of OS X and basic computer navigation
NOTE: You can opt for 1 day extra class to fulfill this prerequisite if required
Note: This course will be delivered using Apple Machines. It is recommended that client should have Apple Laptop with him to do after class practice.
Recommended Courses and Certification: