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Mountain Lion 101—OS X Support Essentials 10.8

  • Overview

    Mountain Lion 101—OS X Support Essentials 10.8 course at Koenig Solutions is a hands on practical training that offers in-depth knowledge and skills for troubleshooting Mountain Lion OS X 10.8. The course is specifically designed to give users an insight into a multitude of features and functionalities available in OS X Mountain Lion while offering the best techniques to effectively support OS X Mountain Lion systems and users.The training also covers everything from installing, configuring, customizing the OS to supporting applications and deploying peripherals etc. The OS X Support Essentials training is a combination of theory lectures and hands on lab exercises that provide a real world experience to participants.

    Course Objectives

    • Skills to successfully support Mac OSX users
    • Ability to deal effectively with user queries and resolve their concerns quickly, effectively saving time and money.
    • Troubleshooting skills for Mac OS X and more efficiency in using the available resources and tools.
    • Features and functions of Mac OS X 10.8 in depth, including proficiency in finding additional information

     

    Course Content / Exam(s)

    Schedule for Mountain Lion 101—OS X Support Essentials 10.8
    Course# Course Contents Regular Track
    (days)
    Fast Track
    (days)
    Koenig Course for Mountain Lion 101—OS X Support Essentials 10.8 Mountain Lion 101—OS X Support Essentials 10.8 6 3
    Balance Days Mountain Lion 101 OS X Server Essentials 10.8 , Adobe Certification for day of arrival and practice 1 1
    Total duration 7 4
    Prerequisites
    • Knowledge of OS X and basic computer navigation

    NOTE: You can opt for 1 day extra class to fulfill this prerequisite if required

    Note: This course will be delivered using Apple Machines. It is recommended that client should have Apple Laptop with him to do after class practice.

    Recommended Courses and Certification:
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