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MCTS: Customization and Configuration in Microsoft Dynamics CRM 2013

  • Overview

    MCTS: Customization and Configuration in Microsoft Dynamics CRM 2013 course offers various tools and techniques needed for customizing an MS Dynamics CRM deployment to meet the unique needs of your business.The learning areas covered in this course include creating and configuring entities, security, auditing, designing forms, charts and views; and other solutions in Microsoft Dynamics CRM 2013. This course is highly suitable for both experienced and novice CRM customizers who have a basic understanding of database concepts and end-user principles of the CRM Application software.


    Certification Path Map of AX Functional

    Course Objectives


    • Designing and executing strategies for creating Security Roles and Business Units
    • Configuring users and teams in Microsoft Dynamics CRM
    • Understanding the principles of system customization
    • Creating and configuring fields for system and custom entities
    • Creating and configuring custom entities, activity and standard entities
    • Designing and configuring relationships between different entities
    • Configuring views, forms and charts for custom and system entities
    • Implementing Access Team and Field Security in CRM 2013
    • Designing and configuring MS Dynamics CRM solutions
    • Designing and configuring Business Process Flows and Business Rules to guide users in their operations


    Course Content / Exam(s)

    Schedule for MCTS: Customization and Configuration in Microsoft Dynamics CRM 2013
    Course# Course Contents Exam Regular Track
    80542 Customization and Configuration in Microsoft Dynamics CRM 2013 MB2-703 3
    Total 3
    • CRM 2013 Application
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  • Students Reviews
    Gokul Padikkal Koenig IT Training Student

    My name is Gokul Padikkal. I am working as a Service Administrator/Service Auditor in ERP, Al Habtoor Motors, Dubai. I completed my Microsoft Dynamics AX-2012 Combo (Technical) at Koenig Solutions,...

    Read MoreGokul PadikkalUnited Arab Emirates
    Radhika Dua  Koenig IT Training Student

    I'm working as a Business analyst in an IT firm in Australia. We provide point of sale solutions to mainly pharmaceutical companies in Australia. Recently my company has moved towards Microsoft...

    Read MoreRadhika Dua India
    Carlos Pinha  Koenig IT Training Student

    My name is Carlos and I live in the UK. I arrived in Delhi on 7th May, 2012 to do MCTS: Microsoft Dynamics AX 2012 Financials; Managing Projects with MS Project 2010 and Excel Expert 2010...

    Read MoreCarlos Pinha United Kingdom
    Joerg Schmikale  Koenig IT Training Student

    As a consultant and trainer for Microsoft Dynamics I have a very tight project schedule and have to plan a long time ahead. Still self education is one of the keys for professional customer...

    Read MoreJoerg Schmikale Germany
    Per Nymo  Koenig IT Training Student

    I’ve been an independent ERP consultant for more than 20 years, working with systems like SAP B1, MBS NAV and Visma. The 1st of November I’ve started in a new job at Intero AS in Norway as a Senior...

    Read MorePer Nymo Norway
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  • Schedule & Prices
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Official Curriculum.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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