• Email info@koenig-solutions.com
  • WhatsApp +91 81307 98752
  • Phone +1 877 226 2244

55062: ITIL® Foundation Certification course

  • Overview

    This training offers students with a practical knowledge of the principles, key concepts, functions and processes that allows successful IT Service Management provision. This training is based on the ITIL best practice service lifecycle technique. It will help students in the preparation for the ITIL Foundation Certificate Exam.

    Audience : This course is best suited for Practitioners and IT Managers.


    Course Objectives

    • Comprehend the role of Automation in IT Service Management
    • Discuss Governance, Risk Management and the ITIL Service Lifecycle
    • Describe the Sever-Step Improvement Process
    • Define the Role of Communications in Operations.
    • Recognize the CSI Model
    • Describe the Role of Measurement
    • Describe the Key Concepts of Service Transition and Terms of Interest
    • Define Service Management, Best Practices and itSM
    • Define Service Transition Processes
    • Define Information Security Management
    • Provide Service Justification: Business Case
    • Define Service Portfoilio Management

    Course Content / Exam(s)

    Schedule for 55062: ITIL Foundation Certification course
    Course # Course Contents Exam Regular Track
    Fast Track
    Community 55062A ITIL Foundation Certification Course ITIL Foundation 6 3
    Total 6 3
    • Basic knowldege of Service management.
    Recommended Courses and Certification:
  • Students Reviews
    Roshan Bhavsar Koenig IT Training Student

    I came for MCSA: Windows Server 2012 R2 training at Koenig Delhi. We really enjoyed our training with you and the staff at Koenig. We are greatly impressed with the service you provided. I...

    Read MoreRoshan BhavsarIndia
    Jose Biniecki Mariusz Koenig IT Training Student

    During my stay, I did 2 fast track courses, MCSA: Windows Server 2012 R2 and MCSA SQL Server 2012 at Koenig Goa, India. I spent my time pretty nicely. I achieved MCSA certificates and met with new...

    Read MoreJose Biniecki MariuszPoland
    Haitham Mohamed Salih Koenig IT Training Student

    I came to Koenig Delhi for Microsoft Business Intelligence Specialist. Choosing Koenig was a wise and pleasurable decision. I not only gained a lot of knowledge related to my field of study, but also...

    Read MoreHaitham Mohamed SalihSudan
    Ebohen O. Michael Koenig IT Training Student

    Thanks to God who brought me to Koenig, thanks to Joshua Okafor who introduced me to Koenig and thanks to Koenig for not disappointing me. I came to Koenig Delhi to study MCSA 2012 R2. In my line of...

    Read MoreEbohen O. MichaelNigeria
    Rita Vila Koenig IT Training Student

    I came to Koenig Delhi for training on MCSA: Windows Server 2012 R2. Coming to Delhi for IT training was a great learning experience for me and I gained a lot of knowledge related to my field of...

    Read MoreRita VilaAngola
    View All Testimonials
  • Schedule & Prices
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Official Curriculum.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
  • Enquire Now
    * Required Fields