ITIL® Service Lifecycle Training Course: Continual Service Improvement
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  • Phone +1 877 226 2244

ITIL® Continual Service Improvement Lifecycle

  • Overview

    This course from Koenig Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, concepts, methods and policies related with the CSI phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the CSI stage, but not the detail of each of the supporting processes.
     

    Watch the Complete ITIL Course Video

    Audience:

    • IT consultants
    • Chief technology officers
    • IT audit managers
    • Service test managers
    • Managers
    • Supervisory staff
    • Team leaders
    • Chief information officers
    • IT planners
    • IT security managers
    • Service designers
    • IT architects

    Course Objectives

    • Comprehend CSI
    • Comprehend Technology considerations
    • Comprehend Principles of CSI
    • Comprehend Processes of CSI
    • Comprehend Organization for CSI
    • Execute CSI
    • Comprehend Methods and techniques of CSI
    • Comprehend Challenges, critical success risks and factors

     

    Course Content / Exam(s)

    Schedule for ITIL Continual Service Improvement Lifecycle
    Course Exam Regular Track
    (days)
    Fast Track
    (days)
    Continual Service Improvement ITIL Continual Service Improvement 5 3
    Total 5 3
    Prerequisites
    • ITIL V3 Foundation.
    Recommended Courses and Certification:
    • ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
    • IT Infrastructure Library is a [registered] trade mark of AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.
    • The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
    • PRINCE2® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
    • MSP® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • Students Reviews
    Motebang Christopher Ntsamo Koenig IT Training Student

    It's an immense pleasure to be in Koenig Dubai. I am also thankful to my trainers for imparting learning on ITIL. It was a wonderful experience. I wish to enroll for the next level when I come...

    Read MoreMotebang Christopher NtsamoLesotho
    Emmanuel Gei Koenig IT Training Student

    The training at Koenig Delhi was very interactive and fruitful, thanks to our trainer for his practical explanation and demonstration which significantly help us understand the concepts of ITIL...

    Read MoreEmmanuel GeiSudan
    Jerry Louis  Koenig IT Training Student

    My name is Jerry Louis, I joined Koenig Delhi for my ITIL certification. We were four in our batch and we thank God that we all passed with good marks and the training was very interesting and...

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    Santo Akuei Akoon Kuc Koenig IT Training Student

    Since the day Koenig Delhi received our team consisting of three participants from the Republic of South Sudan, they have showed us great generosity and hospitality. Not only that, their professional...

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    Andy Hoareau Koenig IT Training Student

    ITIL Training in Koenig Dubai was a wonderful experience. From the airport pickup, accommodation, classes and exam, it was all an effortless process since all the arrangements were so on the dot....

    Read MoreAndy HoareauYemen
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  • Schedule & Prices
    1
    5
    5
    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Official Curriculum.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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