Microsoft Dynamics 365 Customizations & Configurations

  • Overview

    Integrate the digital intelligence of Microsoft Dynamics 365 with your sales and customer service management processes to discover effciencies and revenue growth like never before. This course from Koenig on customization of MS dynamics 365 for Sales and CRM is designed to impart core understanding of various tools available for personalizing and recreating the Dynamics 365 experience for your specific Sales and Service requirements. The training modules focus on implementation and understanding of how these tools can be best applied to create custom objects, automate tasks, modify the user interface, and other tedious activities.

    Course Objectives

    • Introduction to Microsoft Dynamics 365
    • Customization of Dynamics 365 Solutions
    • Fundamentals of Entity and Field Customizations
    • Advanced Field Customizations
    • Customizing Forms
    • Customization for Mobile
    • Relationships
    • Business Rules
    • Views and Visualizations
    • Customizations for Interactive Service Hub

    Course Content / Exam(s)

    Schedule for Microsoft Dynamics 365 Customizations & Configurations
    Course# Course Contents Exam Regular Track
    (days)
    81059AE Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM) MB2-716 2
    81060AE Configuration in Microsoft Dynamics 365 for Sales and Customer Service 2
    Total   4
    Prerequisites
    • Basic Understanding of Office 365 and CRM Concepts.
    Recommended Courses and Certification:
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    Leo Kerkhof Koenig IT Training Student

    I came to Koenig Delhi for MCTS: Microsoft Dynamics CRM 2013 Application training. I had a really good and well organized 3 weeks training experience with Koenig; very helpful and friendly staff, who...

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    I came to Koenig Delhi for training on MCTS: Microsoft Dynamics AX 2012 Financials. This was my first experience with Koenig Delhi training center where I did Microsoft Dynamics AX 2012 Financials...

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    I came at Koenig Solutions Delhi to attend Microsoft Dynamics AX 2012 Combo (Technical). I would like to express a very high regard for the very professional and clear approach that has been...

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    I enrolled for the Microsoft Dynamics AX 2012 HR, Payroll and Reporting course and my learning experience with Koenig Solutions, Dubai Center was a great one. The level of support to ensure the...

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    Thank you for making learning easy and enjoyable at Koenig Dubai! And the Microsoft Dynamics AX Financial - 1 trainer I worked with clearly knows his stuff and is able to impart it...

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  • Schedule & Prices
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    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Courseware.
    For any Query or Custom Plan info@koenig-solutions.com +1 877 226 2244
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