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HelpDesk Support for Citrix XenDesktop 5.6 and XenApp 6.5

  • Overview

    This Citrix course from Koenig introduces different strategies and troubleshooting concepts for XenDesktop 5.6 and XenApp 6.5 environment. Participants can hope to learn the fundaments and resources available in a XenDesktop or XenApp deployment. Also, the training teaches you the process of accessing resources from these environments and their communication requirements. Highly interactive discussions led by experienced instructors and practical lab exercises guide students with helpdesk tasks and equip them to accurately troubleshoot any issues encountered in XenDesktop and XenApp environments.

    Citrix Award

    Course Objectives

    • Identifying services, communication and components of XenDesktop 5.6 as well as of XenApp 6.5
    • Understanding and using various management consoles.
    • Identifying and employing the different Citrix tools to diagnose and troubleshoot issues.
    • Delegating privileges for XenDesktop and XenApp
    • Understanding the core architecture of XenApp and XenDesktop
    • Understanding and implementing policies and processes

    Course Content / Exam(s)

    Schedule for HelpDesk Support for Citrix XenDesktop 5.6 and XenApp 6.5
    Course Contents Fast Track
    (days)
    CHD-100 3
    Total 3
    Prerequisites
    • Basic knowledge of virtualization technology.
    Recommended Courses and Certification:
  • Students Reviews
    Peter  Bos Koenig IT Training Student

    I would like to thank the complete staff of Koenig for all their commitment to make the students study time as enjoyable as possible. I felt myself at the centerpiece of all their attention. Every...

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    Ferry Sol  Koenig IT Training Student

    I am Ferry Sol from the Netherlands.After finishing my MCSE in the Netherlands I was looking for another way to improve my knowledge, experience and value on the IT-Market. Looking a bit around I...

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    Krish Nijs  Koenig IT Training Student

    I'm Kris Nijs, 27 years old, from Belgium.I stayed at Koenig Solutions (Goa) for 2 weeks in November, for CCA Presentation Server 4.5 and MCTS Exchange Server 2007.For me it was like a utopia: When I...

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    Volker Schmiedeskmp  Koenig IT Training Student

    I came to Koenig, Delhi with the objective to learn as much as I can in a short time about CITRIX (CCEA 4.0) which will become an important part of the IT Infrastructure in our office. After a 20...

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    Spychiger Fabien  Koenig IT Training Student

    In 2005, I wanted to gain more knowledge about Windows Server system engineering, that why I started to study by myself the first MCSE exams. I quickly noticed, because of the time needed for each...

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