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Administering Cisco Unified Communication Manager v10.0 (ACUCM v10.0)

  • Overview

    The ACUCM v10.0 course provides first and second level administrators of a Cisco Unified Communications Manager Environment with daily and routine tasks of configuration and management.

    This course teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified Communications Manager, and IP phone installations.

    The course will provide the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course is based on Cisco Unified Communications Manager 8.0.

    Course Objectives

    • Describe the Cisco Unified Communications Manager network, service, and features
    • Understand the importance of and configuration of redundancy and high availability in the enterprise network
    • Describe user configuration and the user web interface
    • Explain basic phone options and the use of BAT
    • Explain the route plan and on-net/off-net calling
    • Describe the various media resources, including conferencing and MOH
    • Describe the basic phone features and use of hunt groups

    Course Content / Exam(s)

    Schedule for Administering Cisco Unified Communication Manager v10.0 (ACUCM v10.0)
    Course# Course Contents Regular Track (days)
    ACUCM v10.0 Administering Cisco Unified Communication Manager v10.0 4
    Total 4
    Prerequisites
    • Experience with traditional and / or IP Telephony and Cisco router and switch platform is recommended.
    Recommended Courses and Certification:
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  • Schedule & Prices
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    Classes will be conducted from 09:00 am - 05:00 pm at Your Local Time
    Price includes Official Curriculum.
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